The ZeroFail Partnership: How We Work Together
At ZeroFail, our mission is to move you from "Maybe" to "Launch" by simulating the wisdom of the market. To do this effectively, we need to be clear about what this engine is—and what it isn't. By using ZeroFail, you are agreeing to these terms and conditions.
1. A Tool for Visionaries, Not a Crystal Ball
ZeroFail is a high-velocity and high-fidelity customer and audience simulation. We use generated personas grounded with real-world data and cutting-edge science to show you how your future customers might react.
The Reality: We provide decision-support and insight generation. We are not a law firm, an accounting giant, or a financial fiduciary.
The Boundry: Think of us as your most advanced flight simulator. We help you practice the landing, but you are still the pilot in the cockpit.
2. The "Human-in-the-Loop" Principle
We provide the data; you provide the soul. You agree that:
You are the Decider: Every business move, investment, or pivot you make is your responsibility.
Verify then Amplify: Before you bet your life savings on a specific price point or product feature, use our insights as a foundation, but always validate them with your own expert judgement and professional advisers.
3. The Nature of Synthetic Intelligence
Our simulations are powered by the latest in LLM technology and Willingness-to-Pay research.
No Guarantees: While we aim for Fortune 500-level accuracy at 100x the speed, AI can occasionally be biased, outdated, or "hallucinate." If believe this is happening in one of your sessions, you can report it to us here and we will be happy to help you out.
As-Is: We provide this service on an "as-available" basis. We don't guarantee specific revenue outcomes—we guarantee a rigorous testing ground where you can ask the questions you need.
4. Respecting the Gauntlet
Play Fair: Don’t use ZeroFail for anything illegal or to process sensitive personal data you don't have the right to use.
Own Your Inputs: You are responsible for the prompts you give and the way you use the results in the real world.
5. Our Shared Risk (Limitation of Liability)
In the spirit of supporting the "Missing Middle," we keep our costs low so you can iterate often. Because of this:
Liability Cap: If something goes wrong, our total liability to you is limited to the amount you’ve paid us in the last 12 months.
No Indirect Damages: We aren't responsible for "lost dreams," missed opportunities, or indirect business losses. We provide the map; you walk the path.
6. Indemnity
If your use of the platform (or your reliance on an output without doing your own due diligence) results in a legal claim against us, you agree to have our back, just as we aim to have yours by providing the best customer simulation engine on the planet.